dailijili Privacy Policy

1 Introduction

dailijili ("dailijili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the dailijili Platform ("Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use the Platform, including our website, mobile applications, games, and related services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2 Personal Data We Collect

2.1 Identity and Contact Data

When you register an account with dailijili, we collect information necessary to establish and verify your identity, including: full legal name, date of birth, nationality, residential address (including city — whether you're in Manila, Cebu, Davao, Quezon City, or elsewhere in the Philippines), email address, and mobile phone number.

2.2 Identity Verification Documents

As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may collect copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, or other acceptable identification documents, as well as proof of address documents.

2.3 Financial Data

We collect information related to your financial transactions on the Platform, including deposit and withdrawal amounts, payment method details (such as GCash account references, PayMaya/Maya account references, or bank account details), transaction history, and account balances. We do not store full payment card numbers on our servers.

2.4 Gaming Activity Data

We collect records of your gaming activity on the Platform, including games played, wagers placed, outcomes, session durations, bonus usage, and responsible gaming tool settings such as deposit limits and self-exclusion status.

2.5 Technical and Device Data

We automatically collect certain technical data when you access the Platform, including your IP address, device type and operating system, browser type and version, unique device identifiers, time zone settings, and pages visited. This data is used for security, fraud prevention, and Platform optimization purposes.

2.6 Communications Data

We retain records of communications between you and dailijili, including live chat transcripts, email correspondence, and support ticket history. This data is used to resolve disputes, improve our services, and comply with regulatory requirements.

3 How We Collect Your Data

dailijili collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you use the Platform;
• Third-party sources: Data received from identity verification providers, payment processors, fraud prevention services, and regulatory databases for the purpose of verifying your identity and complying with AML obligations;
• Publicly available sources: Information from public registers or databases where relevant to our legal compliance obligations.

4 Legal Basis for Processing

dailijili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services;
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, PAGCOR licensing requirements, and NPC directives;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, security monitoring, Platform improvement, and responsible gaming enforcement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 How We Use Your Personal Data

dailijili uses the personal data we collect for the following purposes:

• To register and maintain your dailijili account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To provide, operate, and improve the Platform and its features;
• To comply with KYC, AML, and other regulatory obligations imposed by PAGCOR and Philippine law;
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct;
• To enforce our Terms and Conditions and other Platform policies;
• To administer bonuses, promotions, and loyalty programs;
• To provide customer support and respond to your inquiries;
• To send you service-related communications, including account notifications and security alerts;
• To send you marketing communications about dailijili products and promotions, where you have consented to receive them;
• To monitor and enforce responsible gaming obligations, including managing self-exclusion requests and deposit limits;
• To conduct analytics and research to improve our services and user experience;
• To comply with court orders, legal proceedings, or requests from competent regulatory authorities.

6 Sharing Your Personal Data

6.1 Service Providers

dailijili shares your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification and KYC providers, payment processors (such as GCash, Maya, and banking partners), IT infrastructure and cloud hosting providers, customer support platform providers, and fraud detection and security services. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.

6.2 Regulatory and Law Enforcement Authorities

dailijili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. We may also disclose data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of dailijili, our players, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of dailijili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

6.4 No Sale of Data

dailijili does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the dailijili Platform. We also use similar technologies such as web beacons, pixel tags, and local storage objects. These technologies help us recognize your device, remember your preferences, keep you logged in, and understand how you use the Platform.

7.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and fraud prevention;
• Performance and analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Marketing cookies: Used to deliver relevant promotional content. These are only placed with your consent.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. For marketing cookies, you may withdraw your consent at any time through your account settings or by contacting our support team.

8 Data Security

dailijili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, containing, and reporting data breaches.

9 Data Retention

dailijili retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with PAGCOR and AMLC requirements;
• Communications data: Retained for three (3) years from the date of the communication, or longer if relevant to an ongoing dispute or investigation;
• Technical and device data: Retained for up to twelve (12) months for security and fraud prevention purposes, after which it is anonymized or deleted;
• Marketing consent records: Retained for the duration of your consent and for one (1) year after withdrawal of consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, dailijili will securely delete or anonymize the data.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by dailijili:

• Right to be informed: The right to be told how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, as required by the NPC.

11 Children's Privacy

The dailijili Platform is strictly intended for persons who are at least twenty-one (21) years of age. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account on the dailijili Platform, please contact us immediately using the details in Section 15 so that we can investigate and take appropriate action.

12 International Data Transfers

dailijili primarily processes your personal data within the Philippines. Where it is necessary to transfer your data to service providers or partners located outside the Philippines — for example, to cloud infrastructure providers or international payment processors — we ensure that such transfers are made in compliance with the Philippine Data Privacy Act and that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection.

13 Third-Party Links

The dailijili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the dailijili Platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit. The inclusion of a link on the Platform does not constitute an endorsement of the linked site or its privacy practices.

14 Updates to This Privacy Policy

dailijili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users by email or by posting a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this Policy. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

15 Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by dailijili, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and for handling all data privacy-related inquiries and complaints.

You may reach the dailijili Data Protection Officer by contacting our customer support team via live chat on the Platform, available 24 hours a day, 7 days a week. You may also write to us by email — our support email address is displayed as plain text in the footer of this page.

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.